IRCTC Online Booking — RLWL Ticket not confrimed but not get auto refund

Address: https://www.irctc.co.in/nget/txn/my-transactions?page=Booked%20Ticket%20History&eWallet=false

Website: www.irctc.co.in/nget/txn/my-transactions?page=Booked%20Ticket%20History&eWallet=false

PNR: [protected]
My self [censored]al ayyanvar. We book ticket on Kerala kranti. 12218. Only 1 passanger confirm. Other on WL. Because of not understand rules ticket not cancelled and also not bord any passanger. File Tdr also but it's rejected. Kindly help to refund amount. It's how automatically refunded
But not refund get