Irudayam Hospital — Aggressive staff in reception gastrology named lynda

Address:Jesin, Malootty house thadikkad P. O kanjirathara

Dear Kims Team,

I have had very good experience past 8 years in KIMS. The only reason am raising this issue is a bad behavior of single staff will bring down your reputation and our overall experience. Yesterday i visited your gastrology department and the reception bahavior was not good. I worked with hospitality industry past 12 years and never ever met any staff like this. I tried to find her name and noticed she purposefully wear it upside down. The same behavior she is doing to other guests as well. Her name is lynda which i came to know from other staffs. I believe you will take this feedback as productive and correct the same. Again all other staffs were pleasing and having helping mentality.

Sincerely
Jesin Latheef
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