Irudayam Hospital — KIMS yet to return my mom's silver toe rings

Address:Minister road Begumpet Secunderabad

Am Dr Angeleena. My mom Mrs T Suguna (IP no :[protected] was admitted in KIMS hospital, Minister Road Secunderabad on 15th December 2022. She was in ICU 4 till 27th December and was shifted to ICU 3 due to hospital's own reasons. My mom had two pairs of *silver toe rings*(mettelu) on her toes since her marriage ... spanning 62 years. The staff in ICU 3 removed the toe rings from my mom's feet on 28th December (there was absolutely no need for them to do so). On 29th Dec, I asked the staff to return the toe rings but they promised to return later. My mom passed away on 30th December 2022 at 10:45 p.m. and even after completion of all the formalities to take my mom home on 31st December, the hospital staff did not return the toe rings. My friend had written 'toe rings not received'. Ms Greeshma (name given by her +91 ...) the nursing head in ICU was responding to my calls but after that someone named Mr Bharath( their head (040...Ramesh KIMS appeared in the Truecaller) called me after 1 month on 30th January 2023 and promised to look into this matter but hasn't responded nor returned the toe rings. *The price of the toe rings might not be big but it's value for us is worth a treasure as they are the last memory of my mom on her body.* Who gave them the right to pull out the toe rings from her feet when my dad is still alive? Such kind of behaviour can be expected from small hospitals, clinics or government hospitals but not a reputed corporate hospital like KIMS. KIMS Pls do the needful in returning the toe rings as soon as possible to relieve us from the trauma .
Was this information helpful?
No (0)
Yes (0)
KIMS Hospital customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    KIMS Hospital
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    69
    Pending
    0
    Resolved
    2
    KIMS Hospital Phone
    +91 47 1244 7575
    +91 47 1304 1000
    KIMS Hospital Address
    P.B.No.1, Anayara P.O, Trivandrum, Kerala, India - 695029
    View all KIMS Hospital contact information