Irudayam Hospital — No queue management system in place. Patients are being kept hold for testing .

I have come for colonoscopy test and arrived at the hospital at 7.30 AM as sister/nurse suggested yesterday. After waiting 3-4 hours, nurse told that you be keep seated and they will call. Unfortunately other people who came late and known to Sunita Sister, they are allowed to do early. Even the patient is 70+ years and still waiting for testing to be done . It’s already 3 PM and we are still waiting for testing to be done. It’s really painful where KIIMs management can’t able to manage the basic system which needs be in place to solve common issue like this. If you are keeping posture in your hospital walls providing nice tag line, you should be able to look from grassroot level. It’s one of the worst feeling for the hospital what was very basic stuff to set up. I won’t recommend or never wish to come here again based on the service what really patients and their guardians getting.