J K Enterprises And JustDial — worst services

Address:

New Delhi, Delhi, 110059

Dear concern,

I want to share my worst experience with the company listed with your website (Named as j k enterprises, rohini).

It is the worst company ever. The staff is completely unprofessional. No proper information is provided on time. No calls are picked up by the staff. Their way of talking is also so rude and unprofessional. The staff informed me that my loan was get approved within just a week and i have to deposit the file charge of rs.1000/-. They did not even provide me the receipt of such amount during the deposit. I called again and again and the got my receipt after 2 days. I usually call to get the status but no call is picked up (Please refer the screenshots attached)... No mail confirmation was provided (Got the same after calling continuously for about a week).

Please provide me any 1 reason according to which the client needs to wait for a week or 8 days to receive the information through email. Getting the proper information (Written) is a common right of every client then why should i wait for the same (Even after depositing the payment). Even after this, my calls are not getting received. Don't they have such professionalism to treat their clients well by responding them properly?

Even i called them (J k enterprises) about 4 days ago and asked them to refund my amount as i don't want to proceed with them due to their delayed and misbehave and they agreed to initiate the refund by closing my application but after only 2 days (Yesterday), they called me again and forced me to proceed by stating that they won't refund me as i don't want to continue. Why are they backing out now when i have already informed them to close the application and even they were agreed too. Even they have provided me this resolution (To close the application and get the refund within a week only) on their own while being on the conference call with justdial.

I called in the justdial complaint department as well but nobody has taken action from your team.

Kindly inform the staff of j k enterprises that i have already login my application with another source and ask them to close my case after initiating the refund (As discussed on the every first day that the file charge is totally refundable).