Jaguar — Bathroom Flush System

This is to inform you that we bought the following flush systems from Nautiyal Marble - GMS Road, Dehradun, Uttarakhand vide invoice no. NM / 2022 - 23/773 on 30th September, 2022...

1. Flvchr 1073c Concealed Body of 1 Flush with HSN/SAC no. 84818020 : 02 pcs

2. Flv Chr 1075nk ExposedPart Kit of 1 Flush 32mm Wit with HSN/SAC no. 84818020 : 02 pcs.

I will clearly like to state that since the time the above flush system has been installed it has only given us trouble. Your service engineers have visited the site several times and are evidently unable to repair the problem or are highly incompetent and or undertrained.

They have assured us several times that they have repaired the faults associated with the flushing system but we have now arrived at a point where it is clearly unusable and of no use to us.

The quality of the product is poor as well as defective and the service engineers are incompetent.

If Jaguar is able to provide such a poor product then I am appalled at their quality, service and product...

All mails to Jaguar support, service and branch office in DehraDun have bounced back
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