Jaguar — bathroom taps faded... chrome vanished

Address:	Bhopal, Madhya Pradesh, 462042
Website:	www.jaguar.com

Hello,
I am lokendra sharma from bhopal. I purchased house from builder and got assurance on quality of bathroom fittings as they informed that it is having 10 years warranty for any issues. After 4 years itself around 4 taps and 1 mixer chrome got faded and the same i escalated to jaguar team 2 times but still no reply received on mail and one person mr. Neeraj visited from jaguar and assured that it will be resolved but after 20 days of followup i came to know that it will not be replaced and he told you can file complaint. I am really surpised by jaguar bhopal city team. I request you to kindly look into this matter and guide me whether i have to lodge compaints in consumer court also.. Photographs attached for reference for this worst brand quality.