Jaguar — horrible service

Address:	Malappuram, Kerala, 676509
Website:	Www.jaguar.com

Sir my client had purchased jaguar sink tap from retailer Kurikkal pipelines, Manjeri. Which having warranty of 10years when it become complaint, we registered on toll free no and mentioned it. Service team of jaguar from Linus India from uphill reached and said that they need to bring apart to service and left, till today no contact.
Next I had contacted again customer care and registered complaint refer no 00062988, the service team came and they gone without servicing telling that they need a part which is there at kuttipuram and they gone till today no trace. This is last refer no
00093326.
I want to tell the authority please take action with the servicing people who making fool of customers and damaging the reputation of a company. How can I refer your company who doing such activity. Hope it will be fixed soon.