Jaguar — jaguar one piece commode

I, sk-riazuddin from orissa, dist. Bhadrak i take one jaguar one piece commod. Which top site cover is not working properly so it's very difficult to sit on it. It is not working properly. So we canot use the commod. Every time commod is in open condition so there may be s chances of bacteriain side it. Abd it isnot looking good in open cover commod so ' please take sudden action toward this matter and visit as early possible to resolved this issue and check proper fitting of cover for safety propose and to avoid re occurring of this cover problem for which i will be thanks ful to you