Jain International Organisation [JIO] — Customer care unable to connect & Jio website down for payment

Hi,

I am trying to fill in the details for payment but the website is showing server down. After 2 days you people will say that we have to take fresh policy, why we have to suffer due to your incapabilities. If you want any more details I have screenshot of the same for your reference. We also called claim department ( since no one is receiving the calls on customer care number) regarding other query the lady on the call said we cannot answer you now. What kind of service behaviour is this.
It’s a request don’t cheat is by using the name jain in your organisation.