Jain International Organisation [JIO] — Jio mediclaim policy renewal problem

As i shamji hemraj vora wanted to renew my policy on 28 march but it was not accepted as tey requested first jiojac number to proceed after mny times registration of phone number it was showing number not registered and my renewal got lapse. Ur organisation is on a highest number but even u cant arrage few phone numbers to solve technical problems of a person aged 63 and above. Now who is responsible at my age if something happens without mediclaim
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