Jain International Organisation [JIO] — Non settlement of Insurance Claim

I am holder of Jio mediclaim Insurance and has been paying premium since last 7 years. In this year my father was hospitalised and when I claimed the amount of hospitalisation expenses only 40% expenses were allowed and balance was deducted without any valid reason. I have been following up with TPA - Ericson since last 3 months but they are not responding. This is highly unprofessional and I feel cheated that the insurance company and all others involved in providing the facility are just charging premium and not settling the claims properly and in accordance with the mediclaim policy.

I would like to caution other people also who would have taken insurance from Jio to be consider my above experience and avail mediclaim from some private insurer