Jain International Organisation [JIO] — Pathetic experience from Ericson TPA.

I am following up with my claim settlement with Ericson TPA and it's been 2 months there is no reply to resolve my concern.
I am daily emailing with reminders but till now I have not received any reply.
This so pathetic experience that no one even bothers to reply to email.
I have escalated it to grievances team but no reply till now.
Please provide the details as where to escalate it further
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Jain International Organisation [JIO] customer support has been notified about the posted complaint.
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    Jain International Organisation [JIO] Phone
    +91 22 2403 3362
    +91 22 2403 3340
    Jain International Organisation [JIO] Address
    103, 1st Floor, Virash Tower, Midas Building, Bhau Daji Road, Sion, Mumbai, Maharashtra, India - 400022
    View all Jain International Organisation [JIO] contact information