Jain International Organisation [JIO] — Regarding rejection of claims

Address:

[email protected]

Dear Sir/Madam,
As discussed as well as replied to you couple of times, that the operation/treatment is not only laser but also multiple phlebectomies as well as sclerotherapy. For the same reason we had taken doctor letter on his letter head which clearly mention that LASER treatment cost is 45700 and rest of the hospital bill cost is 119820 rs. (Refer Bill No. 3302). So total amount I had paid 165, 520 rs. I had already submitted all the proofs on kenko app, you can omit as per your rule/guidelines my 45700 rs for laser treatment (Bill No.3304 ) but plz approve the rest of the claim. You know how difficult to talk to doctor for arranging same type of document multiple times, I request you plz go through the attachment doctor letter, discharge summary highlighted part along with bills where it is clearly mention for laser treatment billing is different and for others it is different. We had taken this policy just because of Jain community and its faith with the patient, I request you plz do the needful waiting for your positive reply.

Dear Sir/madam,
Thanks for rejecting the claim, now I came to know why most of the jain community people rejecting this policy. First of all till date you had never sent us a physical copy of insurance policy which is mandatory as per law. Second thing there were very low response on phone, only email is working which also take almost 20-25 days for the first response by that time doctor wont support for additional documents. Its really lethargic and now onwards I will make sure and also advise to other people don’t take this policy. You as a team making sahebji name worst. Its really one of the most worst experience I find out. Really great mistake was happened from my side.
All details i can share you this is just last communication.