Jain Travels — Ticket cancellation

Address:	Jodhpur, Rajasthan, 342007
Website:	www.jaintravels.com

I have book online ticket on jain travels site for jodhpur to kota but by mistack fill the date wrong and ticket booked on 05.05.17. When i have try to cancellation same day but did not cancel and getting error show his office cont. Number than i do call his office but not get any response. I have sent complain his mail address but not get any reply. I this case my ticket have not cancel and not get my refund. When i visit his office that his staff not give me proper reply and told me that online ticket have not cancel but his online site have option of cancellation but customer try to ticket cancel than show error and some time after past the time than he told that your time is past now your ticket have not cancel.
My ticket pnr no. :[protected].
Name : chamalal
Mob: [protected]
Place : jodhpur