Jaipur National University — i have paid 57000 for my bba course, i didn't receive my certificate yet

Address:

Jaipur National University Jaipur-Agra Bypass Near New RTO office Jagatpura Jaipur-302017

Hello team,
I am vishob c, student id : [protected]
Enrollment no : jnu-jpr/de/16/02/0301/06084

I have joined this course on 2016 and till now after writing my exams and all, i didn't received my degree certificate and course completion certificate.
Kindly send me my certificates please. I have spend a total amount of 57000 rupee for this course. This is a hard earned money kindly understand.

Thanks
Vishob
Mail id :[protected]@gmail.com