Jaipur National University — Not Refunding paid fees

I have submitted Rs. 26290 on 21st September 2023 for admission in this college for B.tech CSE. Application No: JNU/23/20168. But due to unavoidable circumstances I couldn't join the university.
I raised request on 2nd October for cancellation of my provisional admission and refund my fees. University contacted me on what's app from number [protected] on 3rd October and asked for paid fees slips. Which I have provided within 24hours. After that I did follow up for my refund but didn't get any firm answer. On 11th October I was told over by phone that I will get my paid fees refund before 31st October but still I have not recived any money or response. Pls help me to get refund my deposited fees 26290/- on priority.

Regards,
Prateek Dagar s/o Paramjeet Singh
[protected]
B.tech CSE.
Application No: JNU/23/20168.