ADVERTISEMENT

JaldiFatafat — free service not providing as describe product sell time

Hello Sir/ Madam,

I have purchased RO Water Purifier From Jaldifatafat.com on 18/02/2019,
as per described in website they are providing 4 year free service on the product.

My first service due after 6 month for the same i have requested for the same.
they have schedule my free service,
I receive call from service executive for the same he is demanding 200 Rs. for the service, I told him my service is free then why I have to pay for the same?

I also asked same question to the customer care executive they said i have to pay for visit charge.
I told him i am not specially inviting for a repairing, extra service or any other issue this is my free service so I why have to pay for the same?
After that they are not providing free service and not answering my question,
and i also tried many time to talk with customer care number but they have set IVR option only for Voice message, i also left voice message for the same and said for call back to me but they haven't respond since month
i am waiting for the same.

I wrote many times on whatsapp number for the same, buti did not get any response from there end.
after writing many times i feel www.jaldifatafat.com is cheating peoples,
they are doing only sales with fake promices and not provice services to the customer

Here i am sending you my invoice photo and whatsapp chat for the same.

Please do the needful for the same and help me out of them.
+16 photos
Was this information helpful?
No (0)
Yes (0)
Sep 24, 2019
Updated by Vijayt7917
They are still asking for the charges for the same.
Complaint comments 
Share
Tweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    JaldiFatafat
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    44%
    Complaints
    97
    Pending
    17
    Resolved
    38
    View all JaldiFatafat contact information
    ADVERTISEMENT