JaldiFatafat — free service not providing as describe product sell time | |||||
Hello Sir/ Madam, I have purchased RO Water Purifier From Jaldifatafat.com on 18/02/2019, as per described in website they are providing 4 year free service on the product. My first service due after 6 month for the same i have requested for the same. they have schedule my free service, I receive call from service executive for the same he is demanding 200 Rs. for the service, I told him my service is free then why I have to pay for the same? I also asked same question to the customer care executive they said i have to pay for visit charge. I told him i am not specially inviting for a repairing, extra service or any other issue this is my free service so I why have to pay for the same? After that they are not providing free service and not answering my question, and i also tried many time to talk with customer care number but they have set IVR option only for Voice message, i also left voice message for the same and said for call back to me but they haven't respond since month i am waiting for the same. I wrote many times on whatsapp number for the same, buti did not get any response from there end. after writing many times i feel www.jaldifatafat.com is cheating peoples, they are doing only sales with fake promices and not provice services to the customer Here i am sending you my invoice photo and whatsapp chat for the same. Please do the needful for the same and help me out of them. Was this information helpful? | |||||
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