Jamboree — fees paid and poor customer service

Address:

7B/3, 4th Floor, Taimoor Nagar, Maharani Bagh, New Delhi-110065, New Delhi, Delhi

I signed up for Jamboree in September 2017 for the GMAT class at the Dadar centre but was unable to give the exam due to my work hours (investment banking). Subsequently in January 2019, I signed up again having had a great experience the last time. I was asked to pay INR 28, 000 for both Verbal and Quant and was given a discount having signed up little over a year back where i had paid INR 35, 000 (full amount). While I attended the maths classes by Rohit Mishra, the verbal classes were not upto the mark and did not add much value due to an inexperienced faculty member which forced me to look outside for help and delayed my exam. I have now moved to Bangalore and requested the centre head, Alena on May 11 whether it was possible to shift to the Online live class (the nearest centre is ~20 km away). Having taken over a month to respond after me calling every week, I was informed today I would have to pay a differential of INR 7, 000 despite of paying an amount judged as the FULL FEES 5 months ago.

The centre is now avoiding my calls. This extremely disappointing from an otherwise renowned classes provider. I will ensure people know about my bad experiece through social media and other internet media.