Jammu & Kashmir Cable Car Corporation — Not refunding after cancellation of Gandola ride Phase1 & Phase2

Address:	Batmaloo Qamarwari Road, Near Bemina Woollen Mills, Srinagar, J&K 190018
Website:	www.jammukashmircablecar.com

Hi Sir,
I have booked three tickets for Gandola ride Phase1 & three tickets for Gandola ride Phase2 online on[protected] for the ride date[protected]. Due to cancellation of the trip, I have cancelled the tickets online & send a mail for the refund at the mail ID [protected]@gmail.com as mentioned on the website on[protected], but neither they have replied for the mail nor they have refunded for the cancelled tickets. Phone no.[protected] provided on the website is not reachable. Please help me in getting my refund.

Ticket no.(phase1):GKTOLONL[protected]
GKTOLONL[protected]
GKTOLONL[protected]
Ticket no.(phase2):KATOLONL[protected]
KATOLONL[protected]
KATOLONL[protected]

Transaction ID(phase1): PYUOL[protected]
Transaction ID(phase2):PYUOL[protected]

Charges (Phase1): INR2220 (For 3 Tickets)
Charges (Phase2): INR2850 (For 3 Tickets)

Attaching the snap pics of the mail & tickets.

Thanks & Regards,
Arpit Gupta
E-mail ID: [protected]@gmail.com
Mob. no.: +91-[protected]