Jammu & Kashmir Cable Car Corporation Complaints & Reviews

I have cancelled my ticket way before ticket date around 5th April and ticket date is 11 APRIL. I have not received my refund amount after so many mails. Nobody picked the phones as well.

[protected]@gmail.com

They acknowledged as well in once in email but still no refund.

I am a citizen of Bangladesh and want to visit Kashmir on 10th of this month. I have a strong desire to ride Gondola but can not buy purchase tickets through https://jkcablecar.payu.in/all by using international credit cards. I have tried several times with various cards but found the same message. The message is attached herewith. Is there any other ways to purchase the ticket?

Hi Sir,
I have booked three tickets for Gandola ride Phase1 & three tickets for Gandola ride Phase2 online on[protected] for the ride date[protected]. Due to cancellation of the trip, I have cancelled the tickets online & send a mail for the refund at the mail ID [protected]@gmail.com as mentioned on the website on[protected], but neither they have replied for the mail nor they have refunded for the cancelled tickets. Phone no.[protected] provided on the website is not reachable. Please help me in getting my refund.

Ticket no.(phase1):GKTOLONL[protected]
GKTOLONL[protected]
GKTOLONL[protected]
Ticket no.(phase2):KATOLONL[protected]
KATOLONL[protected]
KATOLONL[protected]

Transaction ID(phase1): PYUOL[protected]
Transaction ID(phase2):PYUOL[protected]

Charges (Phase1): INR2220 (For 3 Tickets)
Charges (Phase2): INR2850 (For 3 Tickets)

Attaching the snap pics of the mail & tickets.

Thanks & Regards,
Arpit Gupta
E-mail ID: [protected]@gmail.com
Mob. no.: +91-[protected]

I had booked ticket for phase2 gondala ride E-Ticket for Kungdoor-Apharwat (Two Way Ticket) for 5 adults. date 22 april 2022, but due to bad weather the ride was cancelled. so i had mailed the j & k cable car for refund the amount, but still no reply from them. the contact number they have mention in there website is showing switched off. the mangement of j&k cable car corporation is very down.
the booked details are mentioned below :
1. Ticket No KATOLONL[protected] Visitor's Name NEHA KUMARI
2. Ticket No KATOLONL[protected] Visitor's Name SANJU YADAV
3. Ticket No KATOLONL[protected] Visitor's Name AMIT KUMAR
4. Ticket No KATOLONL[protected] Visitor's Name KULDEEP KUMAR YADAV
5. Ticket No KATOLONL[protected] Visitor's Name RUPALI YADAV

Date : 22 april 2022