Jatan Shah Skill Nation — Request to refund the amount of 14397/-Paid through Credit card in two installments//Master class 213 batch

Website:

skillnation.in/jatan-shah-masterclass

Dear Team,

I am writing to formally register a complaint against Mr. Jatan Shah, representing Skill Nation, for failure to refund the payment made for the master class. Despite multiple attempts to resolve this matter amicably, there has been no response or reimbursement.Everytime they are telling us it's non refundable as our policy says.

Details of the transaction:

14397/-Paid through Credit card in two installments(7198/-each) on 25th Nov 2023 & 29th Nov

I request prompt attention to this issue and a thorough investigation into the matter. Your assistance in resolving this dispute is greatly appreciated.

Sincerely,
Snehasis Mohanty

IN DETAIL:

Hi Jatan/Skill nation, I hope this message finds you well. I am writing to inform you of an unexpected emergency that has arisen, compelling me to request a refund for the master class course fee that I have already paid.

I truly value the content and opportunities your master class offers, and it is my intention to enroll in the future once my circumstances stabilize. I would appreciate your understanding and assistance in processing the refund at your earliest convenience. Note: I paid my fees in two instalments through credit card in two days. I am attaching the receipt for your reference. I have not started any of the courses which are provided by you in the skill nation website. You can check it also. Please remove the mail id which is registered with you and refund the fee.
Masterclass 213 batch, webinar was on 25th Nov 2023
And they replied that we cant refund as its no refund policy:
My opinion: every masterclass have their refund policy, And while jatan shah teach and after end the master class webinar he told us to register fast as you have only 10 mins left or else we will not give you discount, so I booked by paying the 1st instalment through credit card, and the very next day I got to know that my project have some opportunities so need to go outside from my organization, and then I wrote mail to jatan shah and skill nation to refund the amount, as its an emergency situation which i cant deny, I dont even touch the site what they given after my registration.
Now you tell me I should read the policy what have written in their website in a 10 mins or should pay the amount as we get the discount. Please help me to refund my money