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Jawaharlal Nehru Technological University Hyderabad [JNTUH]

Jawaharlal Nehru Technological University Hyderabad [Jntuh] — JNTUK OD issue

I am 2012 passed out and applied for my OD on AUG 2016. I haven’t received my od till now. when i have checked in online it has showing that 'Your Original Degree Certificate is already printed on[protected]:58:22.' but i couldnt able to get it till now. please help me regarding this issue.
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    Jawaharlal Nehru Technological University Hyderabad [JNTUH] Phone
    +91 40 2315 8662
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    +91 40 2315 8664
    Jawaharlal Nehru Technological University Hyderabad [JNTUH] Address
    Kukatpally, Telangana, Hyderabad, Andhra Pradesh, India - 500085
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