Jawaharlal Nehru Technological University Hyderabad [Jntuh] — money deducted but no confirmation received for the amount from jntuh

Hello,

I'm 2014 pass out, my hall ticket no. 12u81d5706

I've applied for original degree on 11th feb, 2019. I've paid rs. 1617.70/- and receive a confirmation message from bank regarding the completion of transaction and money got debited from the bank account.

However, i haven't received any confirmation message regarding the receipt of money from jntuh.

Every time i login to the account it is asking for payment. Kindly resolve my issue and grant the od. I am attaching the message which i've received from the bank as a proof of payment.

Thanks and gratitude,
Maleeha tabassum.