Jawaharlal Nehru Technological University Hyderabad [Jntuh] — od application fee deducted but showing transaction failure

Transaction id # [protected]
Merchant: icicibank ltd (Online payment)
Application: od (Original degree)
Hall ticket number # 09h61a0208
College : cvsr college of engineering
University : jntuh (Hyderabad)
Student name : vinay reddy chidu
Payment : 2017.70 rupees

Hi, my name is vinay reddy chidu! I have applied for od and made a payment of 2017.70 rupees towards application fee and on merchants website it’s showing payment posted successfully and when returned back it showed transaction failure on jntu online convocation services page! Above are the details provided regarding payment! Please check the details and respond me back on [protected]@gmail.com