Jawed Habib Hair And Beauty Salon — Hair colour and Keratin treatment done

Address:

Jawed Habib Diamond Point, Secunderabad, telangana

Critical: Professionalism, Quality, Value
I did a haircut and wanted to jst colour my grey hairs. I was reluctant to go global as I used to have hair fall due to colouring so for the past 2years I had stopped colouring at all and I had NO HAIRFALL issues since then..The guy Karnakar suggested to have a global colouring and assured me that the product they use is good and it will make my hair look better… I trusted him and agreed. Aftr colouring he suggested to do keratin treatment too and said it’s best result will be soon aftr doing the colouring. I was skeptical as I dint want so much of harsh chemicals on my hair bt again he said nothing will happen in fact my hair fall will be totally gone aftr the treatment and said he would RETURN DOUBLE the amount I paid if my hair falls. Since that day my hair fall has increased like crazy. Even though I have very short hair and don’t have any knots my hair is falling like 800-1000 strands everytime I comb. I then called another branch of Habib and they said you should never colour ur hair with keratin. So clearly they jst forced me to do all that because they wanted to make money and completely ruined my scalp and hair. I don’t know what to do now to stop this enormous amount of hair fall. I don’t know if it was this bad earlier but probably due to covid this place has just become a money making machine and won’t value their customers.

After all this I called them and asked the solution, they asked me to visit their office again. I went there thinking they could solve my problem but on the contrary, their ILL MANNERD STAFFs Sangeeta and Karunakar straightaway denied to take any responsibilities of ruining my hair also denying their own statement of having said “will return the double amount” and said “rest of our customers are happy with our services if it turns out to be disastrous for you then it’s not our problem.. and i[censored]r hair is ruined it’s because of you not because o[censored]s and we can’t do anything about it.watever you did was out of your wish we dint force you to do anything. Everything has its advantages and disadvantages, you know all that ans agreed for the services… we use the best products and if doesn’t suit you then it’s not our prblem so better not blame us…..i[censored] want anything to revive your hair then you can do a separate hair loss treatment or a spa or protein mask (when I asked wether it will be complimentary as I had already spent 10k bucks …they dint say anything clearly)”. I don’t understand what kind of money making services are running not valuing peoples emotions, money or time. Although the manager I spoke to was very decent, these 2workers should learn some manners and should know how to talk to customers.. (that lady Sangeeta literally shouted at me with finger pointing as if I made a crime by coming back with my concern) … Habib is a well known brand by sadly they don’t keep professional ppl ( atleast not in Diamond Point branch)…. After misbehaving ill treating and playing the blame game for 2hours their manager asked me to come again aftr 2days … I just wasted my time energy hair and money because I made the mistake of trying jawed Habib for the first time.

Aftr that I showed my hair to another branch of Habib(cannot disclose). They checked my hair quality and said “ma’am your keratin is not done properly… who ever did it just did it partially not fully and basically ruined ur hair which would have been better if you would have done nothing AT ALL. It should not look frizzy like it looks now “

**I will remove this review if they actually take the ownership and provide a genuine solution like the manager said they will. Till then I would like people to read this and not waste their hard earned money and ruin your hair on such unprofessional people.