Jbvnl — Charged more than the bill amount

Address:	Jharkhand
Website:	www.jbvnl.co.in

I have been paying my electricity bills online from www.jbvnl.co.in since last one year and I have recently realised that I have not been provided the discount of paying through digital mode before the due date.

I paid the Dec Bill on 13th Jan'23 and I was charged Rs. 533 while the bill clearly states that if I pay through digital mode before the due date (29.01.2024) I should be paying only Rs. 510.29.

Consumer No - 6001 / PAR3413
Bill No[protected]

I am absolutely disappointed by this discrepancy realising that I have never received any discount till date which I am eligible for as I pay through digital mode.