[Resolved]  JD Recharge — failed transaction

Paid to
[protected]@icici
₹ 399
Txn. Id : p1710121134402031167953
Txn. Status : successful
Debited from :
3917xxxxxxx1449
Bank
Bank ref. No. : [protected]
Message : collect-pay-request
This transaction is failed so please refund my money as soon as possible because the transaction is showing successful but the money is not recived by reliance jio and phonepe is saying money has been successfully transfered from the merchant side
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Oct 20, 2017
Complaint marked as Resolved 
i think i have made complaint against a wrong company i have to make complaint against reliance jio infocomm
JD Recharge customer support has been notified about the posted complaint.
Oct 23, 2017
Updated by rk1760
Paid to
[protected]@icici
₹ 399
Txn. Id : p1710121134402031167953
Txn. Status : successful
Debited from :
3917xxxxxxx1449
Bank
Bank ref. No. : [protected]
Message : collect-pay-request
My this transaction is showing successful but i have not recieved any recharge regarding this transaction yet
I have done this transaction on october 12 2017 but not recieved my money back
Also phonepe simply says please contact the merchant
So please tell me when i will get my money refund back to my account
Complaint comments 

Comments

My recharge is in under process but money is deducted from my account
this is not fair
kindly refund or rechrge my phone
Hey please try to sort out my problem as soon as possible because money is deducted from Hdfc bank so plz take some action its a humble request
rechrge amount jio -349
order[protected]

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