JDVVNL — Negligence by fellow on duty at toll free no.

Address:

Jodhpur, Rajasthan, 342005

Yesterday night due to storm elect. supply to our home failed.We passed whole night terribly.In the morning today I went to jdvvnl office 4 sec.kbhb to book complt.wherefrom I got toll free no.[protected] & I called this no.at 05.52am, the attending fellow inquired our home address & other details which I intimated, the fellow told that complt.has been booked, I requested to give me docket.no. in its resp.he told you may go home our staff will come. After waiting for more than 2 hrs.I dialled same toll free no.at 8.13am, on inquiry I was infd.that there is no complaint booked as yet.It was very socking.I requested the attending madam to book now if complt.not booked at 5.52 by fellow who attended then.At 8.13 my complt.was booked.Kindly take action against mischievous fellow who attended call at 5.52am but didn't book infact & remedial measures also taken to avoid such harassing incidents by agency engaged by yr company.