| Address: | The True Sai Motorss, 390/73-A, Cherry Road, Hasthampatty, Salem 63607 |
I bought a New Jeep Compass Model S(O2) 4x4 2.0 D AT - Bright White + Grey Roof y'day, 23rd May 2022 evening with full payment at "The True Sai Motorss" Hasthampatty, Salem 63607. On inspecting the Car today morning I found discoloration and tinkering work done with half finished painting at the driver side door and discoloration in the rear left door too. On reporting the issue to the dealer the response was standard to state that we will fix the issue, the very point of delivering a defective product didn't bother them at all, on questioning a defective product being given for a full price, the keep silent and not even an apology came from them till now, from morning I repeatedly called their staff, right from the sales person to the service manager and I'm mentally depressed and frustrated with the feeling of being cheated and seeing no courtesy or an apology. I wanted the car to be replaced and needed an apology from the dealer with appropriate compensation for the depression I've undergone.
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