| Address: | KHT prime and MPS motors Bangalore |
I have been experiencing 4WD unavailable on my vehicle. On multiple occasions, I have received the error code "4 Wheel Drive Unavailable, " prompting me to seek assistance from the original equipment manufacturer (OEM) and the showroom.
During the two previous instances, the showroom informed me that the RDM tool kit needed to be replaced. I trusted their expertise and had the necessary work carried out. They assured me that the problem was resolved, and I resumed using my vehicle without any issues. However, I am disappointed to report that the same error code has reappeared after a mere three months, leading me to seek help from a different OEM this time.
When my vehicle was examined by the new OEM, they performed a thorough check of the service history and discovered that the required work on the RDM tool kit was not executed during the warranty period. As a result, I now find myself in a situation where I must bear the cost of this repair, despite it being unresolved previously.
To provide you with all the relevant details, I can attach the service history that I have collected, including documentation from both the original showroom and the subsequent OEM inspection. I kindly request you to review this information carefully and investigate this matter further.
Considering the inconvenience and financial burden I am facing due to the recurring error code, I sincerely urge you to look into this concern with utmost priority. I believe it is crucial for the service center to take responsibility for the incomplete warranty work that was performed, as it has caused me significant inconvenience and unnecessary expenses.
I kindly request that you provide me with a positive solution to rectify this situation promptly. Whether it involves covering the repair cost or arranging for the warranty work to be completed without any additional expenses, I hope we can resolve this matter amicably. Was this information helpful? | 
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