[Resolved] Jeevanjodi Matrimonial — fraud : please refund my money, we don't want to take any services

 
1 Review
Allahabad, Allahabad District, Uttar Pradesh, India
 Quadis Hotels on Jun 30, 2018
Dear team,

As we discussed, we got profile from your side named “prashant kumar”on 10th june and we had paid 7000 rs for the same profile on 12th june after that we found that everything (Shared by yourside) was incorrect like (Address, pics, salary, package etc.)

Me (Srashti verma) and my father (Virendra kumar) continuously following up with you guys and then we got the response from one of team member “puja” said that she will refund my money till 26th june then again she modified date its 30th june, after that she said between 1st to 5th july, now we are saying this is your last date and we don’t want any modifications in dates.

Also, request you to please do not share my profile with any of your customers, block my profile in you website. I don’t want anyone searched me and pinged my on facebook messenger. Facebook is not a matrimonial site.
I think you guys don’t have company policies and procedures.

Please find the attached facebook messenger screenshot.

As discussed earlier we don’t want to take any services from you guys. Request to you please refunded my money till 5th july this is your last and final date else we will take legal action on this.

Please take it on priority.

Please find the below details :

Virendra kumar contact number : [protected]
Srashti verma contact number : [protected]
Srashti verma email : srashti. [protected]@gmail.com
Virendra kumar acount number and ifsc :
Account number : [protected]
Ifsc code: punb0025500
Branch name : p. N. B. Mall road kanpur

Company address:
Ambika goswami [protected]
Allahabad office

H. No. 40, b/2, lal bahadur shastri marg,
Near lilliput world, civil lines,
Allahabad (U. P.) pin - 211001
Web. : www.jeevanjodimatrimonial.com
Email : [protected]@jeevan

Thanks,
Srashti verma

fraud : please refund my money, we don't want to take any services
Complaint marked as Resolved Jul 10, 2018
Refund initiated, Thanks for considering me. Thanks alot

Complaint Status


[Jun 30, 2018] Jeevanjodi Matrimonial customer support has been notified about the posted complaint.
Updated by Quadis Hotels, Jul 06, 2018
Do we have any update on this
I am following up regularly but didn’t get any responses from your side
Updated by Quadis Hotels, Jul 06, 2018
After you recieved my first email on 30th june you called my father number and mine number ensuring that you will be refunded my money by 10th July and today you were saying that you will not refunded my money, what is the reason behind this :

(You shared wrong information, then you take money from us, after that you ensured that you will be refund my money and now your saying you are not unable to refund) this is not the right way.

Now i am very much frustrated from you guys And this is very bad experience for me and my family, soon I will be going police station and complain for you guys. May be I visit your delhi office.

please provide my amount immediately. Your peoples doesn't know how to satisfy the customer. You want money from customer but not support to customer.

When you need money, you were prompt in collecting but while returning you don't even follow correct process (you were saying your accountent is on leave, what should i do if your accountant is on leave) this is not my problem.

I feel like, you guys are an organisation where people have to donate their money

Puja were saying we will not keep your 5rs, You guys were seriously doing fraud.
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    Jeevanjodi Matrimonial - fraud : please refund my money, we don't want to take any services