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Jeevansathi Internet Services Complaints & Reviews

3.1
Updated: Sep 26, 2025
Complaints 291
Resolved
158
Unresolved
133
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Jeevansathi Internet Services reviews & complaints page 6

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C
Chiggi29
from Noida, Uttar Pradesh
Jan 4, 2022
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I had created an account on jeevansathi a couple of months back. Initially I was using the free app but later I purchased a plan. Today on 3 january 2022, I was logged out automatically and when I tried to loging using the credentials, I was told there is no account registered with my email. I did not receive any notifications from JS, nor any report. Neither did I violate any rules. My account has been deleted for no apparent reason and seems like someone accidentally deleted my account. I was actually genuinely liking the application however I have now lost all hope with it. The call centre number doesn't work. Hoping for an email response by jeevansathi.com
Jeevansathi Internet Services customer support has been notified about the posted complaint.
Verified Support
Jan 06, 2022
Jeevansathi Internet Services Customer Care's response
Dear Member,

Greetings from Jeevansathi

Kindly share your profile ID to check the details and assist you, else you can also contact us on[protected] from your registered phone number or drop us the email on [protected]@jeevansathi.com from your registered email ID to check the details.

Regards,
Jeevansathi Support Team
Jan 10, 2022
Updated by Chiggi29
Hello My profile ID is WYVV0677. My profile was deleted because someone else was using my pictures and information. The verification email sent to me got ignored because I dont check emails from jeevansathi as I was only using the jeevansathi app. I have already sent an email to [protected]@jeevansathi.com, they said they have forwarded my case to (Jeevansathi quality assurance team), however there has been no follow up and my profile still remains deleted. I feel so cheated by someone who made a fake profile and also by jeevansathi for deleting my profile without any clarification or information. I have provided my proof of education, companh ID and passport to jeevanasathi in email. Please expedite the process to recover my account. Besides my phone number for calling, too has been banned by jeevansathi customer care so I cannot even call them to discuss the matter and resolve it.
Hello My profile ID is WYVV0677. My profile was deleted because someone else was using my pictures and information. The verification email sent to me got ignored because I dont check emails from jeevansathi as I was only using the jeevansathi app. I have already sent an email to [protected]@jeevansathi.com, they said they have forwarded my case to (Jeevansathi quality assurance team), however there has been no follow up and my profile still remains deleted. I feel so cheated by someone who made a fake profile and also by jeevansathi for deleting my profile without any clarification or information. I have provided my proof of education, companh ID and passport to jeevanasathi in email. Please expedite the process to recover my account. Besides my phone number for calling, too has been banned by jeevansathi customer care so I cannot even call them to discuss the matter and resolve it.
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    B
    Bhoumik Dave
    from Mumbai, Maharashtra
    Dec 20, 2021
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    Address: Near vaibhav laxmi mandir opp sarthi bunglow ahmdead

    As sister profile is using someone else please deactivate my sister profile
    Jeevansathi Internet Services customer support has been notified about the posted complaint.
    Dear Member,

    Greetings from Jeevansathi.

    Please let us know the profile ID of your sister to delete the profile, and else we would suggest you contact us on[protected] or email us at [protected]@jeevansathi.com from your registered email address to review your issue.

    Regards,
    Jeevansathi Support Team
    Dear Member,

    Greetings from Jeevansathi

    We request you share your sister's profile ID with us or contact us on[protected] from your registered phone number/ drop the email at [protected]@jeevansathi.com from your registered email address to review the issue.

    Thanks and Regards,
    Jeevansathi Support Team
    Dear Member,

    Greetings from Jeevansathi

    We request you share your sister's profile ID with us or contact us on[protected] from your registered phone number/ drop the email at [protected]@jeevansathi.com from your registered email address to review the issue.

    Thanks and Regards,
    Jeevansathi Support Team
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      U
      Universal19
      Dec 11, 2021
      Resolved
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      Resolved

      Blocked profile without any prior intimation

      Dear Sir,
      My Account (XYZY4085) blocked on 6.12.2021 without any intimation. I paid my membership charges and its valid upto 25th May, 2022, then how they have blocked my account, I tried many times on Customer Care No., but customer care no. Is not connecting and they are telling contact on emails only. I emailed four times on their e mail, but no response from their side.
      Kindly resume my profile as I have not placed any...
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      C
      from Gurgaon, Haryana
      Dec 10, 2021
      Resolved
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      Resolved

      Not able to login in my profile

      Hi,

      My name is Archana Bakshi. I had taken a paid membership. I was able to login into my profile (profile I'd yrav4162) till yesterday but today it is showing me a message that no mail id exists.

      May I know why I am not able to login? Kindly give me a call back and resolve the issue at the earliest.

      Archana Bakshi
      Contact no. -[protected]
      Registered email id - [protected]@gmail.combr...
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      S
      Sammengi ShivaShankar
      Dec 6, 2021
      Resolved
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      Resolved

      Address: HYDERABAD
      Website: www.jeevansathi.com

      Dear sir,

      My account (WXAA8627.) [protected] I also paid membership how deleted my account i spoke with customer care they told we activate your account in 48 hours till now account not active customer care number also not connecting

      please active my account

      Thanking You,

      With Regards,
      S Shiva shankar.
      Jan 6, 2022
      Complaint marked as Resolved 
      Jeevansathi Internet Services customer support has been notified about the posted complaint.
      Verified Support
      Dec 06, 2021
      Jeevansathi Internet Services Customer Care's response
      Dear Member,

      Greetings from Jeevansathi.

      As checked, the profile WXAA8627 has already been retrieved, and it will be live by tomorrow morning. We request you to log in to your profile tomorrow from the same email address and password.

      Regards,
      Jeevansathi Service Team
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        S
        Shivansh Joshi
        Dec 4, 2021
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        Address: Lucknow

        Hi, I am unable to send request to my interests.

        An error message exceeded the limit of 3 December is getting popped up.

        I have taken eRishta plan, and it is 4th December now

        Still getting same message.

        This is annoying
        Jeevansathi Internet Services customer support has been notified about the posted complaint.
        Dear Member,

        Greetings from Jeevansathi.

        We want to inform you that you can send the interest from the next day of your interest limit after 10:30 AM as per the EST time zone. For more information, please share your profile ID or call us on[protected]/ write us @ [protected]@jeevansathi.com from your registered mobile number or email address to check your profile and address your issue.

        Thanks and Regards
        Jeevansathi Customer Service
        Dear Member,

        Greetings from Jeevansathi.

        We want to inform you that you can send the interest from the next day of your interest limit after 10:30 AM as per the EST time zone. For more information, please share your profile ID or call us on[protected]/ write us @ [protected]@jeevansathi.com from your registered mobile number or email address to check your profile and address your issue.

        Thanks and Regards
        Jeevansathi Customer Service
        Dear Member,

        Greetings from Jeevansathi.

        We want to inform you that you can send the interest from the next day of your interest limit after 10:30 AM as per the EST time zone. For more information, please share your profile ID or call us on[protected]/ write us @ [protected]@jeevansathi.com from your registered mobile number or email address to check your profile and address your issue.

        Thanks and Regards
        Jeevansathi Customer Service
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          A
          An indian girl
          Nov 24, 2021
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          Hi, I have been handling immature abusers who can't handle rejection on matrimonial sites. One of them desperately called me yesterday and when I didn't pick up he said my profile is fake ( 'fek' n his own language) . I didn't reply him and silently declined him as I realised he had put fake pics of him and fake spellings as his chat msgs showed much about him. Then he got my profile deleted and jeevansathi lost my trust when they didn't cross check with me. How can such a reputed organization support wrong people so immaturely. One call by you must have helped me . He was asking me for 10000 rs but I was ignoring him. Dear JS, KINDLY REFUND MY MONEY OR MY PROFILE AS I LOST MANY CONTACTS WITH IT AND YEARS OF HARDWORK THAT WENT UNSEEMINGLY INTO MY MARRIAGE DUE TO ONE ABUSIVE PEOFILER IN YOUR SITE.
          Jeevansathi Internet Services customer support has been notified about the posted complaint.
          Dear Member,

          Greetings from Jeevansathi.

          We would like you to know that we have responded vide Ticket ID #1855495 for your perusal.

          You are requested revert on the Email thread for further assistance.

          Thanks and Regards,
          Jeevansathi Support Team
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            N
            Nami1403
            from Ahmedabad, Gujarat
            Nov 3, 2021
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            Recover my deleted account

            My Jeevansaathi account has been deleted without informing me. I have paid for 6 months service and I didn't found my match yet. My account ID is WYWW9711
            Name - Namrata G Dutta
            I HAVE ALSO WROTE AN EMAIL AT [protected]@jeevansaathi.com but I didn't get any reply....
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            B
            Basava Ba
            Oct 27, 2021
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            Sir. [protected]@gmail.com I'd prouf. Not received my. Profile. Please. Check . And how. To add my. I'd. My. Profile.
            Jeevansathi Internet Services customer support has been notified about the posted complaint.
            Dear Team,

            Greetings from Jeevansathi.

            We regret the inconvenience and would request the member to elaborate on the concern along with the Profile ID at [protected]@jeevansathi.com so we can look into the matter and assist further. In case, there is any Ticket ID/Reference ID of any Email that might have been exchanged with us, kindly share same as well.

            We look forward to the Email.

            Thanks and Regards,
            Jeevansathi Support Team
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              A
              akash_patel
              from Ankleshwar, Gujarat
              Oct 19, 2021
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              Address: ANKLESHWAR

              Jeevanshathi is a totally false way to loot money please ban it ASAP

              I have been using that app for the last six months and I am also a premium member but I don't know. Suddenly a mail comes and it says that your account has been deleted because your complaint has come. I asked what the complaint was and give me the facts but it didn't matter

              Thank you.
              Jeevansathi Internet Services customer support has been notified about the posted complaint.
              Dear Team,

              Greetings from Jeevansathi.

              We regret the inconvenience and would request the member to share the concern along with the Profile ID at [protected]@jeevansathi.com so we can look into the matter and assist further. In case, there is any Ticket ID/Reference ID of any Email that might have been exchanged with us, kindly share same as well.

              We look forward to the Email.

              Thanks and Regards,
              Jeevansathi Support Team
              akash_patel's [Complaint's author] reply, Oct 19, 2021
              Username: XYYS3779
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                K
                kreativement
                Oct 8, 2021
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                I want my refund back of $200 usd paid to Jeevansathi my profile id is XWZW3927
                Jeevansathi Internet Services customer support has been notified about the posted complaint.
                Dear Team,

                Greetings from Jeevansathi.

                We would like to inform that we have shared our response with the member vide Ticket ID #1807174 for further assistance.

                We shall duly investigate the concern first and then do the needful.

                Thanks and Regards,
                Jeevansathi Support Team
                Dear Team,

                Greetings from Jeevansathi.

                We would like to inform that we have shared our response with the member vide Ticket ID #1807174 for further assistance.

                We shall duly investigate the concern first and then do the needful.

                Thanks and Regards,
                Jeevansathi Support Team
                Nothing has been done. I have contact them multiple times to give me my refund and they ignore me and now that my profile is deleted they are not even responding anymore. Someone please help me please i am begging you please help me!
                I have told them i thinj more than 100 times now that while working from 8 am to 5 pm EST time that i cannot answer. However, the call once and never pick up again after. I want my refund!! Process my refund!!! You stole my money!!! Return my $200! Please do not steal people’s money like this. This company is the worst! PLEASE I want my money back. Refund my $200 USD back. Please help me someone please!
                Somebody please help me they are not refunding my money back $200 usd. PLEASE im begging you please return my $200 usd. This is not right to steal money from people. I cannot answer my calls during work time when they call and they dont answer when i call after work.
                Why is no one taking action against this company? They robbed me of $200 USD and are not refunding me. Please please somebody help me please. I am begging you please help me get my refund back.
                Hello please help me. I want my refund. Please i am begging you. I have deleted my profile and they have made no refund to my account. I told them on the same day I paid that I did not want their services anymore and they never refunded me. Pease help. Please. Someone please help me.
                Please help me get my refund of $200 usd. I am begging you please.
                This company is a scam. They are cheating people. I paid my money $200 USD and they clearly said they do not have anyone in EST time. Now they are not refunding my money. I have been trying to get someone from the first day i paid $200 USD. Please I am begging you someone help me.
                I want my refund. Please give my money back of $200 USD
                Please can someone help? Or atleast tell me how the process to take them to court?
                They did not even contact me. These liars! I want me refund. What do you mean you haven’t heard from me? I have been posting here and also told their staff on whatsapp that i want my refund. They keep ignoring me. I want my refund!

                I want my refund - Comment #3910884 - Image #0
                I want my money back!! Please refund me my $200 USD back. My account is already delete. What else can i do? Someone please help me get my money back please!
                Please help me! Please i am begging you help me get my $200 USD back!
                Please I want my $200 USD back please someone help me! I work hard for my money and they stole it. They won't refund it back please help please! I am begging you! Please refund my money!
                I want my refund of $200 USD please I have been asking since the first day I registered. Please give me back me money. Someone please help me. Please do something please.
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                  A
                  Akanksha Adaval
                  Oct 3, 2021
                  Resolved
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                  Resolved

                  I met this guy, who claimed to be working as a trade analyst in LA, USA. He called himself Karan Walia. After talking for a few days, he told me he would be coming down to India to meet me to carry forward our conversation and also to understand each other better. I was a little hesitant to meet so soon and him to fly down from LA just to meet me. He also told me he had no other relative in India as of now. His mother had conveniently left for Canada for his sister's delivery. His father had expired long back. His father's side relatives were not in connection because of love marriage between his parents. His relatives on mother's side were all settled in Canada. He also sent me his tickets from LA to Delhi via Doha. I am settled in Mumbai. When I asked him why he didn't take a flight till Mumbai, he said his travel agent had some commission and all. Finally when he reached Delhi, he dialed me up and told me he had been having some issues with his luggage claim. On asking he told me his american card has been blocked and they are asking him to pay up a penalty of 25K and asked me to help him. His friends, relatives in Canada were not picking up his call. For some reason his online banking had been blocked. He didn't wanted to trouble his mother as she was a BP patient. Then he told me that his mother had sent gold bangles for me. As i refused to help making excuses. He didn't further contact me and his profile is hidden after that.

                  Kindly help me in reporting such fake profiles. Someone is investing their time and emotions and it hurts when it turns out to be all fake. Jeevansathi should find a way to deal with such fake individuals who are here only for money laundering.
                  Nov 6, 2021
                  Complaint marked as Resolved 
                  Jeevansathi Internet Services customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 05, 2021
                  Jeevansathi Internet Services Customer Care's response
                  Dear Team,

                  Greetings from Jeevansathi.

                  We regret the poor experience. We would request Ms. Akanksha's Profile ID as well. In case she has already sent us an Email at [protected]@jeevansathi.com, then please share the Ticket ID of that Email so we can look into the matter and assist at the earliest.

                  Further, we have raised the concern to our Quality and Assurance Team as well, for further investigation. We would suggest reporting any suspicious profile on the platform as well.

                  Thanks and Regards,
                  Jeevansathi Support Team
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                    D
                    Dayal Solders
                    Sep 28, 2021
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                    No response from customer care

                    My profile was deleted for lack of documentation, I submitted the document 5 days back and received confirmation that profile will be activated in 2 days time

                    Profile is not activated, customer care is not responding neither on mail or calls

                    This is highly un ethical...
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                    D
                    Dr.Sonali Vikram02
                    Sep 27, 2021
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                    Address: Moradabad

                    Unable to login
                    Jeevansathi Internet Services customer support has been notified about the posted complaint.
                    Dear Team,

                    Greetings from Jeevansathi.

                    We would be glad to assist the member however we would request the Profile ID so we can further look into the matter. Also, please share the Ticket ID of Email, in case any Email has been sent to us at [protected]@jeevansathi.com from your end.

                    Thanks and Regards,
                    Jeevansathi Support Team
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                      S
                      Suhani Bodade
                      Sep 21, 2021
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                      I have registered priyanka Pawar's I'd on jeevansathi but for verifying adhar her adhar has lost so instead of that we want to put her cousin adhar cars
                      Jeevansathi Internet Services customer support has been notified about the posted complaint.
                      Dear User,

                      We want to inform you that on Jeevansathi, you may have to verify the details of the bride/groom to whom the profile has been registered. There is no option to verify the profile from someone else ID, and this action may delete your profile from the platform. However, if you don't have the Aadhar Card, you may verify your PAN/DL/Voter ID/ Passport profile.

                      For further communication, we request you to call us on[protected] from your registered mobile number or email us to [protected]@jeevansathi.com from your registered email address.

                      Thanks and Regards,
                      Jeevansathi Support Team
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                        Shivtan
                        Sep 19, 2021
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                        Profile deactivated

                        Website: www.Jeevansathi.com

                        Hello actually Jeevansathi matrimonial service deleted my account with out prior notice I am going to take paid profile but before that my account have been deactivated and Jeevansathi blocked me to create new user again please help me to reactivate the account again Jeevansathi I’d : WZAU1931
                        Name: Shivam Taneja...
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                        Prajwal_G
                        Sep 14, 2021
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                        Address: Rajasthan

                        I met with one person he is giving job!! he told me that for one data entry u will get 10rs.. and adimission fees is 1000rs and I have paid also.. he told me after complition of 100 data entries you will get the refund of 1000rs.. and some days after he blocked my account and said that your account has been blocked and pay 500rs I will open it... again i have paid 500rs aslo..finally i have completed 100 data entries and asked that person to do my payment but now he is not responding...
                        the mobile number of that person:[protected]
                        Jeevansathi Internet Services customer support has been notified about the posted complaint.
                        Dear Prajwal,

                        Greetings from Jeevansathi.

                        We regret we are unable to understand the concern, hence would request you to share more details regarding yourself like your Jeevansathi Profile ID and contact details as well. Kindly share details of the other person as well so we can get the concern checked.

                        Do share the concern with all relevant details at [protected]@jeevansathi.com so we can check appropriately.

                        Thanks and Regards,
                        Jeevansathi Support Team
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                          kev12345
                          Aug 30, 2021
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                          We created JS account for my sister. I am writing to report a complaint against the profile - ZZWW6360
                          All information described by this person is completely false ie. qualication, salary and so on. Doesn't have sense to talk a girl.
                          We really faced a bad experience with this guy.
                          Please verify this person details.
                          Jeevansathi Internet Services customer support has been notified about the posted complaint.
                          Dear Team,

                          Greetings from Jeevansathi.

                          We regret the inconvenience and would request member to report the concern either on app or at [protected]@jeevansathi.com. Please share some piece of evidence supporting the complaint, so our Quality and Assurance Team can further investigate and take necessary action.

                          Thanks and Regards,
                          Jeevansathi Support Team
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                            MadrasDreams
                            Aug 29, 2021
                            Resolved
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                            Resolved

                            Website: jeevansathi.com

                            Hi

                            JS has disabled my life time membership ZRWX6829 id citing invalid reasons and even after I've submitted the proof and evidence as required.

                            Please request to enable the id or refund the amount paid.

                            Failure to do so will result in consumer complaint.

                            Thanks
                            Ravi
                            Oct 2, 2021
                            Complaint marked as Resolved 
                            Jeevansathi Internet Services customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 31, 2021
                            Jeevansathi Internet Services Customer Care's response
                            Dear Team,

                            Greetings from Jeevansathi.

                            We would like to point our reasons behind taking necessary the necessary step as following changes were made in member's profile-

                            1) Change in Marital Status from 'Divorced' to 'Never Married' after using the Profile with former Marital Status for over 3 years. The change in Marital Status was made in February 2021
                            2) Change in DOB from 14th January 1983 to 14th January 1986 after using the Profile with former DOB for over 3 years. The change in Date of Birth was made in February 2021
                            3) Constant changes in Caste on the profile
                            4) Constant changes in Mother Tongue on the profile

                            We requested member to share reasons for above cited points and failed to receive satisfactory response, because prior to suspending the profile member never reached out to us regarding the incorrect critical details on his profile.

                            We allowed member to create a new profile with correct details and to continue his search, however we stated clearly that no membership benefits would be transferred onto any new profile.

                            Thanks and Regards,
                            Jeevansathi Support Team
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                              sah123456789
                              Aug 29, 2021
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                              Account Deletion by Jeevansathi

                              Hi Team,

                              My profile id is WZRZ8131 and I am trying to log in for the last so many and I already sent my identity proof to [protected]@jeevansathi.com and my account is still deleted. I paid for membership service i.e $50.

                              Please help me as soon as possible.

                              Regards,
                              Sahil...
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