[Resolved] Jeevansathi Internet Services — My account is suspended without reason please help
V
Vibhor Vishwakarma
Feb 21, 2022
Feb 21, 2022
This thread was updated on Feb 21, 2022
Hello My profile ID is WWTT3825 my profile was deleted because The verification email sent to me got ignored because I dont check emails from jeevansathi as I was only using the jeevansathi app. I have already sent an email to [protected]@jeevansathi.com, they said they have forwarded my case to (Jeevansathi quality assurance team), however there has been no follow up and my profile still remains deleted. I feel so cheated by someone who made a fake profile and also by jeevansathi for deleting my profile without any clarification or information. I have provided my proof of adharcard pan ID and passport to jeevanasathi in email. Please expedite the process to recover my account. Besides my phone number for calling, too has been banned by jeevansathi customer care so I cannot even call them to discuss the matter and resolve it.
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Mar 26, 2022
Complaint marked as Resolved
Jeevansathi Internet Services customer support has been notified about the posted complaint.
Verified Support
Feb 21, 2022
Jeevansathi Internet Services Customer Care's response Dear Member,
Please be advised that the date of birth mentioned on Jeevansathi profile is 11 November 1974. However, the date of birth mentioned on the document provided is 11 November 1994.
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