Jeeves Consumer Services — 10 days sla period completed but no resolution yet
I
Inuganti Dheeraj
from Gudivada, Andhra Pradesh
I have sent you a Mobile on the 17th as per your SLA T&C which I got in mail Post purchase which mentioned SLA include all 7 days of a week the 10 day's period has been completed still you keep on saying it is still in service centre ...As per your T&C I should have received the mobile by now which is either repared or replaced of same Mobile as per you T&C but not receiving any update from you... Don't fool me by saying business days as per your SLA include all 7 days I am attaching the T&C of mail I received post purchase I need resolution right now your customer care is saying we don't care what ever T&C you received you need to follow what we say
claim id is AD[protected] under plan id is JPPOFFK404712
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