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Jeeves Consumer Services Complaints & Reviews

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Updated: May 12, 2025
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So far, so good. Jeeves Consumer Services is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Jeeves Consumer Services will keep up the work and continue to help more customers with their concerns even better 🤝
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Jeeves Consumer Services reviews & complaints(1633)

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A
Alok P
May 12, 2025
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Delay in installation of LED TV

Address: C-249, 2nd Floor Vikaspuri, New Delhi

I purchased a 55 inch LED TV through Flipkart having order ID OD[protected]. It was supposed to be installed on 11th May with case ID FLNR-8YQ63C-6R6TUK-S8D31C-IYJBQ96. It is yet to be installed. I am not getting any response from Jeeves....
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M
Micheal Madhan
from Chennai, Tamil Nadu
Apr 18, 2025
Apr 18, 2025
This thread was updated on Apr 18, 2025
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Thomson 32inch qled tv

Address: Kadaperi, west tambaram
Website: [email protected]

Thomson Tv speaker not working...
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K
Kinjan2607
Apr 17, 2025
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TV Unit repair not resolved

I registered claim for my VU 65inch TV unit repair on 30/03/25 under complete protection plan of Jeeves which i bought. After that Jeeves keep availing new dates to attend the repair but still not resolved even after 20days passed....
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C
[email protected]
Feb 10, 2025
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Warrentry claims

Warrentry claim issues my mobile number mismatch but policy same number...
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P
Praneth Mogallapalli
Feb 1, 2025
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Laptop Service not Provided

I had registered a laptop service request on 17th dec, and the laptop was collected by the team on 26th, it wasnt returned for a month despite a lot of calls and messages, and finally after a month it was returned in January, but the repair wasnt done as apparently the parts werent available. i was told that the parts will come in February and my repair will be continued, but again i got a call stating my laptop is Unrepairable and was subjected...
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A
Alan_GG
Jan 4, 2025
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HP Victus Laptop

Address: Bangalore

I registered a warranty claim under Jeeves 2 year warranty plan. My laptop's RAM slot has been damaged. Whenever I call the customer care, they keep saying service is not available in my location but I live in Jalandhar, not any remote area where the service can't be provided. And later on they told me they will rpovide reimbursement for my repairs done from official HP centre. But they are asking for Rs. 80K, which is actually higher than...
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PMT_07
Dec 30, 2024
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not providing services at time

Despite multiple follow-ups, the issue remains unresolved. Below is the detailed timeline for your reference:
Claim Registration: November 2, 2024.
Laptop Pickup: November 6, 2024.
Laptop Returned: November 20, 2024.
Reimbursement Confirmation: November 25, 2024 (I was informed I would receive reimbursement for the repair).
Submission to Official Service Center: As instructed, I submitted the laptop to the...
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A
ahkt66
Dec 30, 2024
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Installation Service

Purchased a television on Flipkart. Flipkart partnered with Jeeves for Installation. Jeeves sent a technician for installing TV and sold a stabilizer for new TV at the price of 2200 rupees. After payment we asked for a bill. The technician is not giving the bill and just went off. How can a technician sell a product without a bill under the name of Jeeves. When raised a complaint on Flipkart, t redirected to Jeeves. When raised a complaint...
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S
Sanjay Kumar Rana Warrior
from Hyderabad, Telangana
Dec 28, 2024
Dec 28, 2024
This thread was updated on Dec 28, 2024
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regarding complete protection with cpfkgj091022000216 for your motorola 10.5kg 5 star smart wi-fi enabled steam fresh inverter tec

Address: E2/3,LAB QUARTERS,DRDO TOWNSHIP, KANCHANBAGH PO, HYDERABAD

Dear Sir/madam
1. Jeeves Policy CPFKGJ[protected] is valid from Oct 09, 2022 to Oct 08, 2025.
2. machine not working since 08 Dec 24 . First complaint raised through Customer care 11 Dec 24 (CPFKGJ[protected], then again 20Dec 24 CLAFLK[protected] then again on 28 Dec 24 (CLAFLK[protected]) . NIL Action from JEEVES SIDE except false promise by CC for early action and good feedback.
3. Online complaint also...
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R
Rakesh kumar 219219
Dec 18, 2024
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non refund of laptop repair cost against jeeves complete laptop protection policy no. pclflk0v207948265121531

CC: Kind Attention Team Jeeves,
reference - Ticket No:[protected]
I initiated the refund claim in the month of 14th Sep'24 and after that day myself continuously followed up with jeeves customer care and every time i have been told that it is in process and we have escalated your request on priority. more than TWENTY calls have been made by me and every time fake promises done by your customer care executive.
today...
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S
Shamim Ahmad_RUC
Dec 16, 2024
Dec 16, 2024
This thread was updated on Dec 16, 2024
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vu 43 inch led tv, no repair done under warranty

Dear Sir/Madam,
I am writing to seek your assistance regarding an issue with my 43’’ VU television, purchased on December 8, 2021, through Flipkart (Order ID: OD[protected]. Along with this purchase, I also opted for a 3-year extended warranty from Jeeves who is in partnership with Flipkart, on December 11, 2021.

In mid-2024, the TV began experiencing issues, such as a blank screen and no audio while...
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P
parul rao
Nov 26, 2024
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Non-Resolution of Washing Machine Repair Service Request for Immediate Action

I purchased a Relame Fully Automatic Washing Machine from Flipkart, along with the Complete Protection Plan provided by Jeeves. It's now been over 1.5 months since I reported an issue with the washing machine, but despite my continuous follow-ups, neither Flipkart nor Jeeves have taken any meaningful action to resolve the problem.

The technician assigned to my case has been repeatedly closing and canceling the complaint without...
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V
vignes007
Nov 23, 2024
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Television insurance claim

In flipkart have bought a mi 4a pro 32inch television on 05.11.2021 and along with that i have bought extended warranty 2year at jeeves.On october 18, 2024 my tv has not worked properly so i have raised a claim in jeeves.the executive has taken my tv on 19.10.2024 and they told me it will take maximum of 21days to get repaired.Now more than a month taken i have called many times to customer care they told 2days . but again i called on23.11.2024...
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R
rupneet
Nov 11, 2024
Nov 11, 2024
This thread was updated on Nov 11, 2024
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Installation issue

Address: 3067, phase 2 urban estate, patiala, punjab 147002

I recently purchased a water geyser from Flipkart. Upon delivery, I found it defective and returned it, receiving a replacement shortly after. However, despite multiple requests, no one has come for the installation, and the installation requests keep getting canceled automatically.
I have contacted Flipkart several times for assistance, but no solution has been provided. Although Lakhwinder Singh Copra was assigned to handle the installation,...
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M
Mohan@2439
from Vizianagaram, Andhra Pradesh
Nov 7, 2024
Nov 7, 2024
This thread was updated on Nov 7, 2024
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Boat Avante bar

Address: Golagam village denkada mandal vizianagaram district

Subwoofer complaint...
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D
Darshan HK
from Bengaluru, Karnataka
Oct 1, 2024
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TV installation techniation

Website: www.jeeves.co.in

The installation technician has chrged more for the wall mount the wall mount charge sended by the jeeves is only 2100 but he charged me 2800 rs....
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A
AnkurBiswal
Sep 9, 2024
Sep 13, 2024
This thread was updated on Sep 13, 2024
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urgent assistance required for delayed washing machine replacement

Dear Team,

I have purchased a "Complete Appliance Protection (3-year)" plan for my washing machine. I registered a complaint with Jeeves on July 30th regarding the malfunction of the machine. A technician was dispatched to inspect the issue, and I was initially informed that the damaged item would be replaced by August 19th. However, I was later advised that due to product quality issues, the replacement process has been delayed.br...
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S
Sidmakkha
Aug 7, 2024
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motorola tv repair claim id - jcrm-6l5195-qw3zpw - ems0c5-6jtq2hv

Hi Jeeves Team,

I am writing you this email with regards to my complaint for my Motorola TV with Claim ID- JCRM-6L5195-QW3ZPW- EMS0C5-6JTQ2HV.

Since 21-Jul-24, I have raised a request to Jeeves that my Motorola Revou-Q 127 QLED TV bought from Flipkart in 2022 having complete protection program, is not working. After multiple requests, a technician called me and asked me for all details, then he said that he...
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A
Akash18784
from Delhi, Delhi
Jul 3, 2024
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complete mobile protection - akash

Address: Bangalore
Website: www.jeeves.co.in

I have already filed a grievance on INGRAM, but no response since last 2 weeks.

I bought a phone from Flipkart with Jeeves complete mobile protection. The phone started bending to I used my protection warranty, they took my phone on 12th May, but since then there is nothing from them. It's almost 2 months, without any update, while as per their service policy they had to provide me with an update in 15 days.

Neither...
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Pradeep Manhar
from Bhopal, Madhya Pradesh
Jun 30, 2024
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Washing machine installation is not properly

Address: Raigarh

Dear sir, I am purchasing a Samsung washing machine 8 kg from flipkart and installation is assigned by jeeves company technician name sumeet chauhan but this person is not come for installation and send the local village person for installation of washing machine and they not installed properly the machine and my washing machine is internally damages so whom take responsibility for this type of damaged so please take immediate action on this...
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