| Address: | Plot No. 30, Arya Nagar, behind Pravin hardware, Koradi Road., Nagpur -440030 | | Website: | jeeves.co.in |
I have purchased the thomson tv from flipkart and purchased the Jeeves (total protection) extended warranty while the Jeeves installation guy visited my home for demo.
After 1 and a half year my TV got some issues so I have contact Jeeves for the support since I have got the extended warranty of 3 years. The raised a complained and picked up the TV from my home for repair on 18th March ( receipt attached).
CLCPT[protected]
I have called and emailed multiple (25+) times to Jeeves support to know the status of my claim and it’s been over a month now., but till haven’t RECEIVED ANY RESOLUTION (neither refund nor my TV)
It’s really turning into a nightmare., each time I contact the customer of Jeeves they just make fake promised about waiting for 2 business days. My issue is standing still. Neither they are returning my TV unit nor giving any kind of refund.
No communication made from Jeeves end proactively. Each time I have contact Jeeves support and they just elongate the issue and keep delaying.
Attached the conversation emails as Proof and all evidence I have.
Finally, making a formal complaint through consumer complaint forum so that strict actions must be taken against such a fraud company which has failed to fulfilled their promise of Total Protection warranty.
It’s been over a month now.
Kindly Refund me in Full for my TV.
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