Jeeves Consumer Services — Am complaining about my TV service

I filed a service request for my Nokia TV which is having display problem under the warrenty which i purchase under jeeves. They took my tv and send message like your tv repair completed successfully. Almost 2 months they havent returned the TV and not providing proper response. Their customer service executive always saying wait for 2 business days everytime when am calling. Its really frastuated me. Dont know when they give my tv back