Jeeves Consumer Services — Black shark 2/mobile phone sent for repair

Hi, my name is dr. Abinash pati. I registered a claim for my black shark 2 on[protected]. My plan was valid till[protected]. My device was picked up for repair on[protected] and was to be delivered back to me in 10-15 working days. Now it’s been 23 days and all the executives say is wait for 5 days over and over again. I don’t know what is wrong with my phone as my issue to begin with was just a faulty speaker. I didn’t get any help from jeeves support. I am hence seeking help here.