Jeeves Consumer Services — Broken my TV display

Address:

Bangalore

Hello Team,

Reg complaint ID - 6288343 provided from Thomson care.

My TV was taken from jeeves team and now my backlight issue did not solved but they broken my display which appeared new issue.

And I thought it will progress under above complaint ID but it was closed after speaking with your customer care team.

Important: First without my knowledge why you are closing my complaint because I am the one who requested complaint to open incident.

Now new issue occurs, you only responsible.

Currently I do not have TV. MY TV available in jeeves flipkart (HSR LAYOUT Bangalore).

And my last complaint ID 6288343 was closed without my notifications.

When I ask you to requested complaint, thomson care send the complaint ID through mail but while closed the complaint ID. NONE of them send mail/message/phone call from thomson and jeeves flipkart (Process not secured) .

This kind of misbehavior issue, how you will trace and what justification going to give to me now or any other customer in future.

I need solution from jeeves team?

Do the needful as soon as possible.
Or else I have to register FIR, because no other way to get my TV because no such response from jeeves people who handle this issue and I need my TV, how I given initially?

See the proof of attached file which was my TV currently available in jeeves flipkart.No one pick my call and no response from jeeves team.

Below contact no. from jeeves team,
Shivaraj - [protected]
Bharat (driver) - [protected]
Thiru moorthy - [protected]

Take action immediately and replace the display.

Thank you,
Best regards,
Dhilip