[Resolved]  Jeeves Consumer Services — Claim for MI tv

I have received very pathetic claim service from jeeves. I have registered a claim for my mi (Claim ID is CLJP[protected]) on 28 Nov. Technician inspected the tv on 1st Dec and on 24 Dec i received a message that i will be provided 80% of the Tv amount. But after 45 days they have cancelled my claim and again registered a new claim (Claim ID is CLJP[protected]). This is not acceptable, how can they start the process again after 45 days and that in corona pandemic. I have already bought a new tv after i was informed i will get refund. This is very pathetic sarvice from jeeves.
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Aug 13, 2021
Complaint marked as Resolved 
Jeeves Consumer Services customer support has been notified about the posted complaint.
Verified Support
Jan 06, 2021
Jeeves Consumer Services Customer Care's response
Dear Customer,

Thanks for writing to Jeeves.

This is indhu N  from Jeeves Support. I will be assisting you in handling your issue for resolution.

We have gone through your mail regarding the service.
Kindly Share us your product invoice.

Thanks,
Indhu N 
Jeeves
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