Jeeves Consumer Services — claim id: ad[protected]

Dear sir/madam,

Please refer trailing mail below and attached mail.
My handset was to be picked up by bluedart courier awb - [protected] on 20.03.2019 but they cancelled pickup stating “address out of service area”.
The undersigned had called your customer care[protected] on 20th, 21st, 26th mar'19 various times and you had confirmed that alternate pickup has been initiated from your end and the handset will be picked in 48-72 hours. But no response has been received regarding the same from jeeves till date.
Even after depositing rs. 500/- on 19.03.2019 for repair of handset, there has been zero progress on the matter.
My handset is idling and i am being forced to use another handset which is causing discomfort to me.

With such state of affairs, i might have to raise the issue with consumer forum if timely intervention is not received from your side.

In view of the above, you are once again requested to kindly provide a way forward so that my handset is repaired soon.
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