[Resolved]  Jeeves Consumer Services — Claiming extended warranty

I have raised complain to claim extended warranty on jeeves for iffalcon 55 inch tv because in screen it shows some black lines. Technician came and confirmed product defect and he approved that panel is defective. Then I got a call from Jeeves that they are unable to repair hence they will provide refund 26, 004/-. I also have written confirmation from Jeeves now they are denying to pay 26004/-.
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May 25, 2021
Complaint marked as Resolved 
It took 1 year but finally I received the refund. I received a 21524 refund and then a final balance of 4480. So the total refund received is 26004. Thank you so much consumer complains.
Jeeves Consumer Services customer support has been notified about the posted complaint.
May 07, 2021
Updated by DushyantChandegra
Dear customer,


Greetings from Jeeves!


We would like to inform you that we arranged the refund process for below mentioned refund details .so we request you give the consent for refund to arrange the defective pickup process.


Below are the details of the refund:

Reason for a refund: Panel issue (Non-economical repair case*)

Product invoice purchased value : INR 32, 505.00
Applied depreciation value* : INR 6, 501.00
Final value (Post Depreciation ) : INR 26, 004.00


Thank you
Gowrishankar S
Jeeves

May 07, 2021
Updated by DushyantChandegra
Still refund of amount 26, 004/- not processed
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