Jeeves Consumer Services — Complaint about Realme 43 inch tv

Sir recently I have raised a complaint about my Realme43 inch tv on April27 and the technician visited my home they said that it has problem in panel and it will be replaced within 21 days but till date no response from them so I called today and asked about my complaint status they said that technician cancelled my complaint due to no response but no one contacted me When i raised complaint they provided telugu language but Today they are providing in English and Hindi only.They said that I have to raise a new complaint . So they intentionally cancelled my complaint without giving any information to me.so please take actions on Jeeves customer care.