Jeeves Consumer Services — Complete Protection Plan id - CPFK[protected] ::: Require TV repair or refund

Address:

Jeeves Consumer Services Pvt. Ltd Buildings Alyssa, Begonia & Clover, Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village Bangalore

Please refer to the screenshots of the messages received from Jeeves,

16.02.2023- TV was picked up by Technician of Jeeves(Acknowledgement attached)
09.03.2023- TV was repaired by Jeeves and technician from Jeeves fitted the TV. (Message Screenshot)
12.03.2023- Email to Jeeves support for again issues in TV (My email on 12.03.2023 4:09 pm)
13.03.2023- Jeeves Technician from Jorhat, Assam Visited my place and blamed me for pouring water on my TV but i have only wiped the TV with cloth. They were blaming me for their failure to repair the TV.
14.03.2023- Jeeves email regarding taking up the issue and visiting of technician.

But till date no technician has visited even after 6 days. Only assurance for resoltion of the problem is received.

I Would like to request this forum to compel Jeeves to either repair my TV or refund my 80% of the value of the product i, e Rs. 24, 000/- immediately.