Jeeves Consumer Services — Complete protection refund

Address:Nahur west

I’d purchased a tv on 30th oct 2020 person came from jeevs for an installation.
He charges me some 1800 rupees for complete protection later on I canceled the tv and got different brand.
Called jeeves they’d taken details from me with account number saying I’ll get the refund in 15 days.Today is 23rd jan 2021 no refund yet.
Tried calling the person who took the account details he’s not responding
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Jeeves Consumer Services customer support has been notified about the posted complaint.
Complaint comments 

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Dear Customer,

Thanks for writing to Jeeves.

This is Arun Prasath S from Jeeves Support. I will be assisting you in handling your issue for resolution.

We have gone through your mail regarding the service.

Kindly share us your registered mobile number / Jeeves case id / Order id.

Thanks, Arun Prasath SJeeves  
Stelon Kwincy D'souza's reply, Apr 1, 2021
Resolution not provided yet.

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