Jeeves Consumer Services — Delay in refund amount of my Samsung Frame TV JEEVES complete protection.

Address:

JEEVES CONSUMER SERVICES#L10/6A, KARNAN STREET, NEAR SAMIYAR MADAM BUS STOP, KODAMBAKKAM, CHENNAI State: TAMIL NADU GSTIN: 33AABCJ9421C1Z0

The Jeeves complete protection of my Samsung Frame TV is taken vide Invoice Number : INVDG-F0-E1TS0VXMF0BIIGM0I4TY3Y1WY[protected] dated[protected].
HSN/SACODE : 998599
Description : CPJV[protected]
Amount : Rs.7370/-

Due to display issue of SAMSUNG FRAME TV, the complaint has been raised to both Samsung and Jeeves customer service. Both the agency has verified physically and confirmed that due to non replacement of display issue, Samsung agreed to refund the total invoice amount purchased.
Accordingly the total purchase amount has been refunded by Samsung company. Whereas Jeeves as not refunded my amount till date.
In this regards the copy of DD/refund amount received from Samsung is attached for your reference and necessary action against pending refund amount from Jeeves towards complete protection of the said product.
Regards
C.Murali Manoharan
PH:[protected]
email: [protected]@gmail.com
Address:
40/1 Hopmen First Street,
Alandur,
Chennai-600016