| Address: | Jeeves Consumer Services Private ltd., Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring road, Devarabeesanahalli Villlage, Bengaluru |
I am Dr Jinu C Soman, from Cochin, Kerala. My registred number with Jeeves is [protected]
I have bought a VU 55 inch LED smart tv on 6/7/2019 from Flipkart, along with an Extended warranty from Jeeves for 2 yrs. The extended warranty will be active after the 1 yr warranty from the VU company.
My TV started malfunctioning on 7 September2021 and have informed Jeeves Extended warranty team with required documents on 8th September 2021. After so much of mails and calls, finally technician arrived for inspection and he wanted TV to be picked up. The TV was picked up on 11 October 2021.
On 18 th October, they have confirmed TV cannot be repaired and will issue refund. Since I did'nt recieve further mails for refund, called their customer centre on 3rd November, they have asked me to send a mail to jeeves for further updates.
I have sent mails to them from November 3rd onwards mentioning the refund is not yet recieved, they replied with a sorry and asked me to wait for 2 days. Nothing happened, i didnt get any mails. I have then again replied to their customer care mail atleat 10 times, asking for the refund.
Till now their reply for my complaints re the same thing, that, they are working on it. i have checked my mail id with them is correct or not and they have confirmed the mail id is correct.
Why such a fraudulent attempt from Flipkart? its too bad service from such a big firm. Was this information helpful? | 
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