[Resolved] Jeeves Consumer Services — delay in service of refrigerator

mk_mayank

from Noida, Uttar Pradesh

Address:

Gautam Buddh Nagar, Uttar Pradesh, 21306

I was facing issue with my refrigerator which is under extended warranty with Jeeves. I registered complaint with Jeeves customer care on 29th April. Its been two days no engineer visited till now. I also followed up with the assigned engineer couple of times, today EOD i.e. 5/1/19, he says " I don't repair refrigerators, next day i will ask my manager to re-assign the request ". For past 3 days i have been following up with them and its getting delayed unnecessarily
Ticket id with jeeves - 9D30EWNOSC[protected]

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Nov 23, 2020

Complaint marked as Resolved

Company sent executive to fix the issue

Jeeves Consumer Services customer support has been notified about the posted complaint.

Verified Support

Nov 23, 2020

Jeeves Consumer Services Customer Care's response Dear Customer,

Thanks for writing to Jeeves.

This is Priya G from Jeeves Support. I will be assisting you in handling your issue for resolution.

We have gone through your mail regarding the service.

Kindly share us your registered mobile number / Jeeves case id / Order id.

Thanks, Priya GJeeves