[Resolved] Jeeves Consumer Services — engineer lied to me told me providing vu extended warranty

ajay kumar

from Gurgaon, Haryana

Address:

A-202 Ace city Greater Noida west,Gautam buddh nagar,near stellar jeevan, Gautam Buddh Nagar, Uttar Pradesh, 201306

Hi team, today my vu 55' inch tv was installed. I asked engineer that i require extended warranty from vu but instead of telling me the truth the engineer provided me the jeeves extended warranty (3070 rs) and told me that they provide service from vu only.
So i paid the amount using cc on the link provided.
When i checked the invoice after some time
This is such a fake encounter of the jeeves then only i realised that engineer provided me some third party service.. This is such a pathetic incident.. The engineer is hiding the truth from the user.. I am so angry that i will go to any extent to get my money back.. I demand my money asap otherwise i will have to go consumer court..

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Dec 5, 2019

Complaint marked as Resolved

Jeeves Consumer Services customer support has been notified about the posted complaint.

Verified Support

Nov 04, 2019

Jeeves Consumer Services Customer Care's response Dear Customer,

Thanks for writing in to Jeeves.

This is Sujetha from Jeeves Support. I will be assisting you in handling your issue for resolution.

We have gone through your mail regarding the service.

Kindly Share us your registered mobile number / Jeeves case id / Order id.

Thanks & Regards,

Sujetha